Registered Foundation No: 175647065

Rudozem Street Dog Rescue

Help us to help them


Privacy Policy

Rudozem Street Dog Rescue (RSDR) takes your privacy seriously and we are committed to protecting your personal information. This policy sets out how we use the information that you give us to help further our work in rescuing and rehoming dogs and cats.

Rudozem Street Dog Rescue  is a registered foundation in Bulgaria.  Registration No.  175647065,  


Rudozem Street Dog Rescue may update this policy from time to time. This policy is effective from 25th May 2018

Data Protection Law

Data Protection law changes on 25th May 2018. The new law says that the reasons we can use your personal data include:

  • when you consent, or
  • when we need it to meet a legal duty, or 
  • when it is in our legitimate interest

Rudozem Street Dog Rescue takes Data Protection seriously and we comply with the law. All forms and transactions on our website ( meet with Data Protection requirements.  You can get in touch with us at any time to opt out of all news, fundraising and events communications.

1. Who are we?

Rudozem Street Dog Rescue is the data controller. This means it decides how your personal data is processed and for what purposes.

2. Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the “GDPR”).

3. What is the lawful basis for processing your personal data?

The GDPR states that personal data can only be processed if there is a legal ground to do so. Activities like collecting, storing and using personal information would fall into the GDPR’s definition of processing. The GDPR provides six legal grounds (reasons) under which personal information can be processed (used) in a way that is lawful. For the processing to be permitted by law (lawful), at least one of the legal grounds must apply.  We will only process information on the following basis:

  • We have asked you and have a record of your express and recent consent for us to do so;
  • a ‘Legitimate Interest’ to do so in order to support our charitable purposes. Our use will be fair and balanced and never unduly have an impact on your rights.;
  • a contract with you that we can only fulfil by using your personal information, e.g. to adopt a dog from us;
  • a legal obligation to use or disclose information about you.

4. How do we process your personal data?

Rudozem Street Dog Rescue complies with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

5. We will collect and use your personal data for the following purposes: 

  • To enable us to assess applications to adopt or foster a dog or cat from Rudozem Street Dog Rescue.
  • To maintain a register of all fosterers and adoptive families and the dogs and cats placed in their care.
  • To enable us to follow up on dogs and cats' progress and provide ongoing support where required.
  • To maintain our own accounts and records in relation to Fundraising and promotion of the interests of the charity.
  • Sponsorship of a dog or cat program.
  • Volunteering.
  • Transport of animals.
  • Registration of Microchip Register of fostered and adopted animals.
  • To inform individuals of news and events;
  • In extreme situations, such as an accident or medical emergency, we may share your personal details with the emergency services if it is essential for the preservation of life (yours or another persons’) for us to do so. This is the ‘vital interest’ ground for using your personal information. After the emergency, we will always try to inform you about how we had to use your information in that extreme situation.

Other details that we may ask for and keep a record are:

Donation history - An accounting record of the donations that you have given and the method that you gave them.
Animal information - Information about a dog or cat that you have adopted from us, fostered, relinquished or on the microchip register with us.
Source information - where your contact information has come from.  Eg.  If you adopted a dog or cat or if you took part in a fundraising event.

6. Sharing your personal data

Your personal data will be treated as strictly confidential and will be shared only with Rudozem Street Dog Rescue team members and select RSDR volunteers or select third party volunteers  for the purpose of processing and assessing your foster or adoption application eg phone interviews, home checks.  If your application is approved and contract and payment finalised, your personal data will only be shared for the processing of transportation (to our designated transport carrier, imports & exports office), and for processing of our designated microchip pet register. 

We will only share your data with third parties outside of Rudozem Street Dog Rescue with your consent.

On occasion we may share your information with other rescue charities or volunteers if this is in the interests of furthering your application or is relevant to the wellbeing or protection of a dog/dogs or cat/cats.  Rudozem Street Dog Rescue will never sell your information to any other organisation.

7. How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary: 

  • Rehoming applications which do not progress to adoption – 10 years
  • Rehoming applications that progress to adoption – 15 years from the date of our last contact with you in order to maintain records of dogs and cats that have been rehomed through the Rudozem Street Dog Rescue and provide ongoing follow on support for the potential lifespan of the dog or cat.
  • Fostering for a period of 15 years (from the date of the last dog or cat you fostered)
  • Volunteers for a period of 5 years (from the date you last volunteered)
  • Sponsors for the length of time you are a sponsor then 5 years beyond
  • All other contacts and enquiries will be kept as long as necessary up to a maximum of 5 years

8. Your rights and your personal data

You have the following rights with respect to your personal data: -

  • The right to request a copy of your personal data which Rudozem Street Dog Rescue holds about you; 
  • The right to request that the Rudozem Street Dog Rescue corrects any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary for Rudozem Street Dog Rescue to retain such data;
  • The right to withdraw your consent to the processing at any time;
  • The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability);
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to lodge a complaint with the Information Commissioners Office.

9. Changing your consent

You can update or cancel your consent at any time by emailing

You can request to receive no further communications from the Charity from all channels. We will keep this on record to ensure that your wish is upheld.

You may request details of personal information which we hold about you under the Data Protection Act 1998. (The only personal information we hold will be name, address, phone numbers, email address and other details you have consented to). If you would like a copy of the information held on you, please email the address above.

10. Paypal

Payments and donations handled by Paypal. Paypal will use the data they receive for payment processing only. View PayPal’s user agreement to find out how they deal with privacy and security. Rudozem Street Dog Rescue may respond to thank the donor.

11. Youcaring, Gogetfunding 

Fundraising donation pages in support of Rudozem Street Dog Rescue campaigns are handled by platforms such as Youcaring or Gogetfunding.

You can view their terms and conditions and their privacy policy on their websites, to find out how they deal with privacy and security.

If you agree to share your data with Rudozem Street Dog Recue, we will receive the details you have given to the above platforms.  This information is for financial records only.   Rudozem Street Dog Rescue may respond to thank the donor.

12. RSDR Webstore

If you purchase any items through our webstore we will only use your details to supply the items ordered.  

The webstore is also used for receiving donations for vaccination or neuter/spay donations of individual animals.  Any personal data you provide to the webstore will only be used for processing the donation for that animal and for our financial records only.    Rudozem Street Dog Rescue may respond by email to thank the donor.

The webstore goes through freewebstore and the privacy policy for the store is at this link.

13. Tracking Data & Online Security

When we send out newsletters through mailchimp we can track how many users have opened and clicked on the email. We do not use this information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. If you want to opt out of our newsletters you can do so via the unsubscribe link at the bottom of every one we send.

14. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

15. Cookies

Our websites use cookies to distinguish you from other users of our website. This helps us to provide you with a personalised experience when you browse this site. For information about cookies visit Currently we operate an ‘implied consent' policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use our sites, or you should delete the cookies having visited the site, or you should browse the site using your browser's anonymous usage setting.

16.  Webs Statistics 

Webs Statistics provides anonymous statistics on website usage.  They use cookies to track the source of a visitor, their session on the website (to associate multiple page views to one visit) and whether they are a new or returning visitor.  No personal data is held.

17. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

For any questions or clarification of anything detailed in the Privacy Policy, please email